Pediatric Products, LLC, 2975 Exon Avenue, Cincinnati, OH 45241 888-721-6893 (PH) 888-889-2394 (Fax) Info@XpressNebs.com
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Software Pro Techs
Frequently asked billing Questions:
Q: When should I replace my nebulizer cup?
A: Every 6 months.
Q: When should I replace my filter?
A: Annually - more often if soiled.
Q: What if my compressor is not working like it should?
A: Most time the nebulizer cup simply needs to be replaced. However, if
you are having a true compressor issue, your compressor most likely
has a 3-5 year warranty. Please call us for troubleshooting or
replacement.
Q: How do I clean my nebulizer cup?
A: After every use - disconnect tubing and wash all parts (except tubing)
in warm soapy water. Rinse in clean water and air dry. Once a week -
place parts (except tubing) in boiling water with 2-3 drops of dish
washing liquid for 10 minutes. Rinse in clean water for 2 minutes and air
dry.
Q: Will I receive a bill?
A: You may receive a bill if you have a deductible or cost share
insurance policy. The equipment is categorized as Durable Medical
Equipment (DME). It is separate from your doctor's bill.
Q: What is a deductible?
A: A deductible is set forth by your insurance policy. Most insurance
companies have an individual or family deductible that must be met
annually before the plan will pay anything.
Patients
Call us today to order replacement supplies.